One in four people ‘feel pressured by aggressive’ charity campaigning

Around a quarter of people say they feel pressured into giving donations to charity by “aggressive campaigners”, according to a survey.

This found that 24% are concerned by aggressive campaigning, while a similar proportion (22%) are worried about giving more than they can afford.

Also 22% are anxious about being locked into a payment schedule.

The findings have emerged in a survey of 200 people by digital payment firm PayPoint.

It warns charities of the need to help donors better understand details around giving and to ensure they are aware of how they can control how much they spend.

According to PayPoint client services director Danny Vant donor contact needs to be “part of a dialogue in a two-way relationship, rather than an ambush to get a transaction”.

He praised charities that provide flexible donation options. These “will benefit from a healthier ongoing relationship.”

The survey found that TV advertising is the most influential way charities can appeal for funds, cited by more than a fifth (21%) of respondents.

Social media campaigns and telethons are also effective, mentioned by 15%.

None of those surveyed said they welcomed door-to-door fundraising and only 2% said unsolicited telephone calls are effective, although PayPoint points out these tactics are less common among charities in recent years.

Meanwhile, high-street and shopping centre fundraising is favoured by 13% of those surveyed.

“Despite being a face-to-face method, it can be far less intrusive than a phone call at home or a knock on the front door,” added PayPoint.

    Share Story:

Recent Stories


Charity Times video Q&A: In conversation with Hilda Hayo, CEO of Dementia UK
Charity Times editor, Lauren Weymouth, is joined by Dementia UK CEO, Hilda Hayo to discuss why the charity receives such high workplace satisfaction results, what a positive working culture looks like and the importance of lived experience among staff. The pair talk about challenges facing the charity, the impact felt by the pandemic and how it's striving to overcome obstacles and continue to be a highly impactful organisation for anybody affected by dementia.
Charity Times Awards 2023

Mitigating risk and reducing claims
The cost-of-living crisis is impacting charities in a number of ways, including the risks they take. Endsleigh Insurance’s* senior risk management consultant Scott Crichton joins Charity Times to discuss the ramifications of prioritising certain types of risk over others, the financial implications risk can have if not managed properly, and tips for charities to help manage those risks.

* Coming soon… Howden, the new name for Endsleigh.