Dr Alex Rhys: The real skills behind leading a small charity

In this piece, Dr Alex Rhys explores the unique pressures and possibilities of small‑charity leadership—from ruthless prioritisation to sustainable systems—and why agility, clarity, and focus matter more than size.
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There's a particular magic to leading a small charity. With limited resources, tight teams, and ambitious missions, small organisations punch well above their weight. But it requires a fundamentally different leadership approach than their larger counterparts.

I've spent the past few years leading organisations with turnovers around £1 million, working alongside tiny core teams while engaging hundreds of volunteers and thousands of members. It's taught me that impact isn't about size. It's about focus, agility, and making every pound count.

The reality of lean leadership

Leading a small organisation means wearing multiple hats, often simultaneously. One moment you're developing strategic partnerships, the next you're troubleshooting the printer. There's no hiding behind layers of middle management or delegating to specialist departments. You're in the weeds, and that proximity to delivery is both exhausting and exhilarating.

The temptation is to try doing everything. After all, there's no one else to do it. But this path leads straight to burnout. The real skill is in ruthless prioritisation, knowing what only you can do, what can be delegated, and crucially, what doesn't need doing at all.

Maximising limited resources

Small organisations can't afford to waste money on initiatives that don't deliver clear impact. Every strategic decision needs to be filtered through a lens of return on investment, not just financially but in terms of mission advancement.

This means getting comfortable with saying no. No to interesting opportunities that don't align with core purpose. No to requests that would stretch already thin teams beyond capacity. No to the myth that being busy equals being effective.

It also means being creative about capacity. Volunteers, partnerships, and collaborative projects can multiply impact without multiplying costs. The key is having robust systems and clear boundaries so that managing these relationships doesn't become another full-time job in itself.

The advantage of agility

What small organisations lack in resources, they gain in agility. Without lengthy approval chains or complex change management processes, we can pivot quickly when circumstances demand it. We can experiment, learn, and adapt at a pace that larger organisations simply cannot match.

This agility proved invaluable during the pandemic, when many small charities were able to respond to emerging needs far more rapidly than their larger peers. The ability to make decisions quickly and implement them immediately is a genuine competitive advantage.

Building for sustainability

Perhaps the greatest challenge in small organisation leadership is building something sustainable. When so much depends on one or two key people, there's a constant tension between driving forward and ensuring continuity.

This requires thinking carefully about systems and documentation. Not bureaucracy for its own sake, but capturing the knowledge and processes that make the organisation function. It means investing in governance even when it feels like a luxury. Strong boards and clear policies aren't just nice to have, they're essential infrastructure.

It also means being honest about what's sustainable for you as a leader. Small organisation CEOs often feel they should be able to handle everything because there's so much riding on their shoulders. But martyrdom isn't a leadership strategy. Taking care of yourself, setting boundaries, and knowing when to ask for help aren't signs of weakness. They're prerequisites for long-term impact.

The personal rewards

Despite the challenges, there's something deeply satisfying about small organisation leadership. You see the direct impact of your work. You know your members, your beneficiaries, your stakeholders personally. You build something meaningful with your own hands.

There's also freedom in smallness. Less bureaucracy means more creativity. Tighter teams often mean stronger relationships. Limited resources force innovation and clarity of purpose.

Small organisations are the backbone of the UK charity sector. We may not have the brand recognition or the budgets of the household names, but we're nimble, passionate, and deeply connected to the communities we serve. That's not just good enough. It's exactly what the sector needs.



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