The Charity Retail Association (CRA) has appointed a senior executive at Oxfam to be its new chief executive.

Lorna Fallon, who has been Oxfam’s interim chief supporter officer since earlier this year and director of its retail and trading division since 2021, will take up her new role at the CRA in November.

She replaces Robin Osterley, who is retiring after 11 years leading the body that represents the charity retail sector.

CRA notes that while at Oxfam she oversaw a £363m income retail operation that includes more than 500 shops.

“Throughout my career, I have had the privilege of working across a range of organisations from regional to national and international organisations, supporting causes spanning child poverty, animal welfare, and end-of-life care, and international development,” said Fallon, who also spent six years as Cat Protection’s head of retail and trading.

“While the missions have varied, one thing has remained constant, the power of charity retail to raise vital funds, strengthen communities, champion sustainability, and create opportunities for people from all walks of life.

Fallon, who has held senior retail roles at Barnardo’s and Birmingham St Mary’s Hospice, added: “Long before second-hand shopping became mainstream, charity retailers were leading the way in sustainability.

“Our sector has been at the forefront of reuse, circular shopping, and environmental responsibility for decades.

“Having spent my career championing these values, I am incredibly proud to be joining the organisation that represents and supports the very people driving this impact every day.’

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