The Service Manager is responsible for the management of the Refuge (Safe Accommodation) & Outreach services providing supported housing and specialist outreach services for all victims and children to provide a place of refuge and safety and assist them to gain the practical and emotional resources to move on, and enable people to live in the community in safety.

In fulfilling this function, they will be responsible for implementing the policies of CHADD in the support and welfare of residents, the development, welfare and morale of staff, and the operational management of the projects to meet the requirements of Supporting People, Regulations for Social Housing, National Minimum Standards and other statutory and regulatory bodies.

The position falls under defined exceptions in the Equality Act 2010, known as occupational requirements and is only open to female candidates.

Whilst CHADD provides Refuge accommodation to all victims; male, female, non-binary and trans-people, our main Refuge hubs are female only spaces due to the increased communal spaces and the need to provide dignity, safety and recovery from trauma and distress from male violence. Male victims and trans-men and trans-women will have access to our dispersed accommodation. As the service manager working across the Refuge provision, it is an occupational necessity for the post-holder to be an adult female.

Please send a CV and covering letter to
Posted: 05/07/2022
Closes: 05/08/2022
Central Office, CHADD, Dudley
Job type
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