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| DOUBLE
EVENT TO TACKLE IMPORTANCE OF RETAINING MEMBERSHIP |
27/01/04 |
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A
leading provider of membership solutions for charities is holding two free
seminars at the Institute of Quality Assurance in London on Thursday March
4.
The Computer Software Group (CSG) seminars are aimed at organisations such
as trade associations, unions, federations and NGOs, and will tackle membership
relationship management.
The first seminar, entitled "Mind the Gap", will show how a high
level of integration between back office systems and web publishing tools
make it easy for groups to develop and enhance online services with registration
and updates, events booking, surveys and results, special interest groups,
directories and document downloads.
The second seminar in the afternoon will cover the importance of producing
a "Value Statement" for both individuals and corporate members
so as to clearly demonstrate what services are provided to members to justify
their fees.
The Value Statement provides a detailed history of all the contacts and
activities each member has had, such as website visits, directory use, document
downloads, products purchased and the services used.
Entrance is free, with registration in advance by contacting David Brown
on 020 8241 4443, email david.brown@computersoftware.com
or register online at http://www.membernet.org/seminars/events.
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