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campaigning and consultation by NGOs and charities will make
increasing use of web 2.0 technologies including webcasts,
blogs and online discussion forums, according to a new report.
ICT foresight: campaigning and consultation in the
age of participatory media, published by the NCVO,
ICT Hub and the Hansard Society, asked nearly 300 senior
charity managers how they foresaw the future of technology
in campaigning and consultation work. The general consensus
demonstrated a desire to move from traditional forms of
communication and static web presence to more engaging technology.
When asked which ICT applications would be adopted in the
next five years, responses included: 39% planning to adopt
an online discussion forum; 32% video conferencing; 30%
email discussion groups; 22% blogs; and 14% podcasting.
It is worth noting, however, that at present a majority
of charities are not making best use even of standard websites,
let alone web 2.0. (see Charity Times August 06 feature
Wasted
opportunity).
Commenting on the new research, NCVO’s head of research
Karl Wilding said: “More and more people are using
websites like Myspace and YouTube to have their say and
for their voices to be heard. Charities must exploit these
mediums to create powerful campaigns and more transparent
consultations. Websites that do not allow any interactive
engagement and space for people to contribute ideas or have
a voice will soon no longer be enough.”
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