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Only one in five charity chief executives believes the third
sector is performing well, a survey carried out by Acevo has
found.
Responding to the report, Doing good and doing well?,
charity bosses overwhelmingly agreed that the sector could
do much better at both measuring and reporting on its performance.
Of those questioned, only 21% felt the sector’s practice
on performance was 'good' or 'very good'.
But the survey also found that many charities are in the
process of reviewing their approach to performance monitoring
and management. Two thirds of respondents said they had
made substantial changes to their approach over the last
three years, and 67% said they intended to make further
changes in the future.
Stephen Bubb, chief executive of Acevo, said: “The
sector is becoming more professional, but there is a long
way to go. Still sections of our sector see professionalism
as a bad thing, working against our values. Yet whether
we are service delivery, campaigning or volunteer led those
we serve deserve the best. If we can’t be professional,
we should not be there. Demonstrating our effectiveness
and quality is becoming increasingly important.”
Bubb added that the report confirmed that the charity sector
is mission driven, but he warned that it must become as
commercial as business while being driven by voluntary sector
values.
Responding to the report’s findings, Eric Appleby,
chair of the performance hub, said: “We’ve moved
a long way from the days when any third sector activity
was justified on the basis of worthy do-goodery. We have
had to create some concrete measures.”
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