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The voluntary sector should use its power and experience within the delivery
of public services to bring about modernisation and change, says Royal National
Institute for the Deaf (RNID).
The call comes at a time when
the Government is increasingly recognising the value of using not-for-profit
organisations to deliver public services - something RNID believes puts
the sector in a highly influential position.
Within its major new
report, Adding Value to Public Services, the charity presents
case studies showing how it has contributed to the modernisation of public
services, and how the voluntary sector can become a catalyst for reform.
“RNID has demonstrated
that the voluntary sector has the flexibility to work across the boundaries,
yet remain independent of Government,” said John Low, chief executive
for RNID. “The public wants to see services more personalised to
their needs and the Government wants to improve the delivery of these
services. The challenge is how these aspirations can be delivered within
public spending and service constraints.
“What makes
our contribution special is our closeness to the user; our genuine passion
for change. Combine this with our ability to manage risk, move quickly
and leverage resources, and we can play a crucial role in driving forward
public service provision.”
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