A new toolkit to measure voluntary sector outcomes, processes and capability has been developed by the Bradford Council for Voluntary Service.

Called ECHO (Essential Checklist for Healthy Organisations) the toolkit is partly based on the Public Sector Scorecard developed by Sheffield Hallam University’s Max Moullin in 2002. ECHO provides guidance on self-assessment to improve organisational strategy, performance, competence, capability and delivery of services.

The toolkit will be available from mid-September, most likely as a download from the Bradford Council for Voluntary Service’s website. Visit www.bradfordcvs.org.uk

In the meantime, you can find more information on the Public Sector Scorecard at www.shu.ac.uk/research/ciod/tqm/scorecard.html