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A fresh approach to funding
 
Charity funding streams are becoming increasingly diverse, making use of new and previously overlooked sources of revenue. Anastasia Kershaw finds out about the innovative and exciting ways some organisations are ensuring that the money keeps rolling in
 
Charities are increasingly looking at new ways of making money, and there are a variety of alternative funding streams being used as a growing source of finance. This move away from traditional donor support is a trend which is being fuelled not only by social changes, but technological changes as well.

Ideas for new fundraising streams can, and do, come from anywhere, including staff on the ground. Shop manager Amanda Holdgate, for example, who works at the branch of Cornwall Hospice Care in Helston, Cornwall, had the idea of turning the shop’s basement into an art exhibition space. The charity’s head office agreed and the first exhibition was held in June. “Now we exhibit paintings, glass, ceramics and textiles with one exhibition every two weeks,” says Holdgate.

Cornwall Hospice Care is not the only charity to see the potential of new sources of funding. In November this year, a rare Patek Philippe wristwatch is being auctioned by Bonhams for Practical Action (formerly ITDG). Justine Williams, head of public fundraising, explains: “We are beginning to see, from a number of donors, a desire to give something more to Practical Action than just money. We are keen to ensure that we can also engage with donors who want to support our work in differing ways. We are particularly seeing a growing trend in share giving and proceeds from online auction sites such as eBay.”

The internet is arguably the most prominent area of growth. In the last 10 months over 1,000 charities have registered to trade under eBay’s Missionfish service. This allows sellers to donate their proceeds to the charity of their choice. Overseas development charity ActionAid is one such organisation registered on eBay. “The internet is an extremely important tool as it enables us to have much more timely contact with our supporters, communicate with a wider potential audience and build strong online fundraising communities,” says marketing and events officer Andy John.

The organisation is also currently running a non-internet selling campaign to collect jewellery. “Supporters are sending us their broken or unwanted hallmarked jewellery for recycling. ActionAid works with a leading UK metal processor which pays us the market value of the particular precious metals,” John says. “A number of the finer pieces are valued for re-sale.”

This is currently done through mainstream jewellers, but John says online sales through eBay provide the charity with a “new and exciting opportunity” to raise funds. “By marketing the jewellery campaign online and via supporter emails, we hope to raise awareness,” he adds.

Whatever the new funding idea happens to be, technology is a driving force to allow that idea to become reality, with web services like eBay of particular significance. Lara Nagoski, business director of Missionfish UK, says charities are increasingly using eBay in different ways, with charity shops from Oxfam to small hospices, for example, selling items on-line.

And technology has also changed the way more traditional fundraising events are organised, such as the charity gala. “Now charities hold the auction part of that on eBay, or may abandon the gala event in favour of a virtual gala event,” Nagoski says. “If you hold the auction on eBay, there are 200,000 other potential bidders as well as your supporters.”

According to the Institute of Fundraising, the most important areas of alternative funding stem from an organisation’s trading arm. Social entrpreneurism, where services are provided from an external source on a not-for-profit basis, is also becoming important, according to Megan Pacey, director of policy and communications at the Institute. She thinks the trend towards new forms of fundraising could change the way that charities look at their wider finances. “A more complex approach than charities are used to is necessary, with less of a focus on ‘money-in-money-out’ and more focus on the overall picture,” says Pacey.

“Taking a long-term strategic approach in this way will secure long-term stability, also ensuring there is a diversified funding stream.”

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To support these long-term efforts, the Institute launched the ‘Innovation Zone’ back in July. This involves commercial sector fundraising products and services being presented to a live panel of the organisation’s members, who review each item and feed back comments to the commercial sector.

The first products to go under the microscope included a card to allow charity donations by customers in shops, and a system for donating by WAP and PBR. There was also the idea for a system that enables charities to purchase advertising on TV and rather than paying for specific time or space, paying as a percentage of the number of donors signed up as a direct result of the advertisement. Although it was large companies which presented these ideas, Pacey says: “[Both] large and small companies are welcome; even a two man band with a cracking idea.”

The Institute also offers professional development to foster new skills. But it can be a challenge for smaller charities to invest in alternative funding because exploring new ideas takes time and energy. As Nagoski says: “Even though registering with Missionfish is easy, it’s still one more thing to do.”

In some cases it may make more sense to hire a commercial company to undertake fundraising on your behalf. Entrepreneur Tony Mooney, for example, raises funds for charities and good causes through his company Hermes Management. “Our aim is to work with a group of organisations servicing a similar area, thereby reducing the administration costs often related to fundraising,” he says. “We do not look to duplicate the efforts
of the organisation or other fundraisers working with them.”

In March 2005, he launched the website art4charity, a service which sells mobile phone wallpapers and ringtones on behalf of artists. In the future he hopes to expand the service internationally and offer prints from originals.

Mooney’s past projects have included an Australian pop television programme to raise awareness of drug problems and an affinity deal with Carphone Warehouse where money was donated to charities with each purchase of a mobile phone.

Whatever the alternative funding stream, though, charities say that the trend in using them is set to continue. Practical Action already account for five per cent of their voluntary income through alternative sources, and Williams says this percentage is steadily growing. The situation at Actionaid is similar: “Initiatives like these certainly have a large role to play alongside fundraising events and challenge products,” says John.

As with any new trend, lessons are being learned as each new project progresses. Based on her experience, Williams advises: “Review and fully evaluate the likely time that might be spent on setting up a scheme that is likely to have minimal income coming from it. In truth a great deal of time could be spent on inputting lengthy details about your cause for only a handful of pennies, so it is really worth researching the worth of any potential avenues of revenue before fully committing time to developing them.”

The nature of many of these new developments should encourage a more extensive exchange of ideas between charities. “I am certainly aware of some good discussions and idea-sharing that takes place among fundraisers on the Institute of Fundraising Yahoo smart groups, and I have found that most of us are willing to share key areas to avoid,” says Williams.

In the end it comes down to thinking about new ideas and how they can be made to work for your organisation.

You can even debate how alternative fundraising will affect the fundraising landscape in The Giving debate on 7 November. For more information, visit www.institute-of-fundraising.org.uk

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