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Self-regulation and the FSB
 
Jon Scourse explains the new role of the Fundraising Standards Board, and how self-regulation aims to increase best practice among fundraisers, improving public confidence in the process
 
We have entered a new era for fundraising in 2006, with best practice taking centre stage. This is well demonstrated by the creation of the Fundraising Standards Board (FSB), an independent body which has been established to introduce a new self-regulatory scheme for UK fundraising. The scheme will launch to charities and their suppliers in June 2006, and to the general public in October 2006.

Launched with funding from the Home Office and Scottish Executive, self-regulation is an independent, opt-in regulatory scheme that is accessible to all charitable fundraising organisations. Any fundraising organisation that signs up to self-regulation will be required to meet the best practice standards; the Institute of Fundraising’s Codes of Fundraising Practice and the Donors’ Charter. Compliance with the Codes will be monitored by the FSB, with a robust consumer-facing complaints process being introduced as well.

The implementation of self-regulation will allow fundraising organisations to demonstrate best practice, eliminate bad practice and increase public trust and confidence in the voluntary and community sector. With the overall aim of driving up standards, self-regulation will provide a regulatory scheme that is robust yet realistic, and accessible to all charitable fundraising organisations. Ultimately, raised standards will translate to increased trust and confidence in the charities that sign up to the scheme and to the sector more broadly.

In April, the FSB revealed its new logo. Based on a simple ‘tick’ image, organisations that sign up to self-regulation will be required to display the logo on their fundraising materials, demonstrating their commitment to the highest standards of fundraising.

Implications
So what are the implications of self-regulation for fundraising organisations? Self-regulation is your chance to demonstrate the high fundraising standards to which you work within the public domain. The scheme logo will communicate this to your donors and the wider public, so the more charities embrace this logo, the more quickly it will become synonymous with best practice and highest standards.

Self-regulation will provide one platform from which charities can consistently demonstrate these high standards across the UK. What’s more, it will enable charities to visibly demonstrate their commitment to best practice with a brand that can be applied to all fundraising appeals, adverts and donor correspondence. In time, this should see prospective donors scouting out this logo before committing to donate, so it’s an opportunity to sustain and build upon public trust and confidence in charities.

The advantage of self-regulation is that it strikes an important balance of being attractive to fundraising organisations on one hand, while a robust regulatory framework with the backing of government will make real headway in strengthening public trust and confidence on the other.

Costs
But how much will it cost a fundraising organisation to get on board? In order to achieve breakeven, a pricing structure has been developed which recognises the importance of encouraging small organisations to join the scheme. Therefore, the fees for charities are based on voluntary income defined as gross income less any statutory income and interest on investments in the previous audited year. Details on cost can be found at www.fsboard.org.uk

Preparation
So as a fundraising organisation,how can you prepare for self-regulation and what will you need to do? Firstly, you need to secure the understanding, buy-in and support of your trustees by signing up to self-regulation.

Then, ensure your fundraisers have access to, understand and use the Codes of Fundraising Practice and Donors’ Charter. Each Code covers a separate fundraising technique and provides information on areas of the law and guidance on the techniques themselves, as well as the best practice that the fundraising sector has set itself to ensure the highest standards.

You should also make sure that your organisation adopts a suitable complaints handling procedure and evaluation procedure. Lastly, you need to publicise participation in the scheme to your donors by use of the scheme’s logo and reference to the Donors’ Charter on all fundraising materials. This means thinking now about how you can incorporate the logo into your organisation’s materials.

If your organisation would like to declare its support for the self-regulation of fundraising scheme, visit www.fsboard.org.uk and fill in the Indication of Intent form. Alternatively, you will be contacted by the Fundraising Standards Board in the next few months.

Jon Scourse is director of the Fundraising Standards Board

 
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