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Investment Quarterly - Q1 07:
Taking advisors to task


 
Getting proper financial advice is key for trustee boards making investment decisions, but how do you know if your advisor is actually making the best recommendations? Sandra Haurant finds out
 
There is a huge amount of pressure on charities to achieve the best results with any funds they invest. In many cases making the right investment decisions is not just down to a duty of care to donors, but a straightforward question of survival; the difference between continuing the work they do and throwing in the towel.

This pressure, along with guidelines contained in the Trustee Act 2000, makes getting the right financial advice a vital part of managing a charity’s money. The Act says that before investing a trustee must “obtain and consider proper advice”. And reviewing investments requires the same measure of care, unless, the Act says, the trustee considers it is inappropriate or unnecessary.

So who should give this advice? According to the Trustee Act: “Proper advice is the advice of a person who is reasonably believed by the trustee to be qualified to give it by his ability in and practical experience of financial and other matters relating to the proposed investment.”

Of course, being qualified on paper does not necessarily mean an advisor is in the best position to offer advice to a charity. There are a huge number of financial advisors out there, and only a very small number have the right knowledge and understanding of the sector to be able to offer relevant, appropriate advice to charitable organisations.

And even if an advisor has a wealth of experience, it is a good idea to make sure the charity is in a position to get the very best out of them. Ron Green, senior manager at the Charities Aid Foundation financial services division, says: “The first thing a charity should do is look at the composition of the trustee board to see if you have the right skill set. A board of trustees needs someone with investment experience.”

Tom Sterry, trustee and treasurer of the CFDG, says: “Some trustees are very experienced and probably could do without external advice, but even experienced boards use external advisors, for comfort as much as anything.” Particularly in light of the Trustee Act, experienced boards are under just as much pressure as inexperienced to demonstrate that they have exercised due diligence.

Getting educated

But not every board is made up of ex-stockbrokers, and particularly in the case of smaller charities, there may be no one who feels particularly confident when it comes to placing funds. If the board is short on experience, then it is a good idea to find someone who can fill the gap. But clearly, this is not always possible.

Where this is the case, the next best thing is to improve the level of understanding of the existing board. “For trustees who want to know more, there are a lot of seminars and programmes that can give charities advice and help with jargon,” says Green.

Some of the financial advice firms that work with charities run seminars specifically aimed at improving trustees’ grasp of investment. The CFDG also runs between six and eight courses a year with the same aim in mind.

CAF also produces a free guide for charities designed to help them write investment policies, achieve their investment aims and reduce risk.

Arming oneself with at least a rudimentary understanding of investment, the jargon used and the products on the market could help enormously in getting the right financial advice. After all, even the best advisor is not infallible and it pays to be able to ask the right questions.

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Choosing the best

The key to choosing the right financial advisor is quite simply choosing someone who knows what they are doing. A financial advisor who made a friend of yours very rich by helping them to make excellent decisions may indeed be very good at their job. But if this cannot be backed up with a firm understanding of the sector, the ways in which charities operate and the importance of a charity’s mission to everything else it does, then the chances are the wonder-worker could turn out to be a damp squib.

“If you went to an ordinary IFA it is pretty sure they won’t know some of the keys of the kind of investments for charities,” says Green. “They may never have come across common investment funds, for example. It’s important to go to somebody with experience and a good track record in the sector.”

CAF has put together a panel of financial advisors with the right background and the necessary skills to enable them to deal well with charity clients. One of the firms is Baker Tilly. Simon Hart, charity partner at the company’s Birmingham offices, explains that charities’ very different needs have led the company to set up a team dealing only with the sector.

“We guide charities through investment decisions, help them to interpret the performance of their portfolios and help them to work out what sort of risks they want to take,” says Hart.

Preparing to succeed

Before you go and see any advisor, preparation can help in getting satisfactory results. Ideally, the trustees should sit down and decide what it is they want to achieve as an end result.

James Bevan, chief investment officer at CCLA says a charity needs to think about three things before it seeks the help of an advisor. Firstly, the time frame over which it wants to invest. “Some investments are great for the long-term but not the short-term,” he says.

Secondly, it should think about the risk it wants to take. And thirdly, he says: “A charity needs to recognise that there is no such thing as a free lunch.” In other words, if an investment sounds too good to be true, it probably is.

It is also important to make decisions from the outset about whether or not there are ideological constraints on the types of investments your charity should choose. “A charity should have its own policy,” says Hart. “It is important to be clear about any restrictions.”

The classic example is, of course, a cancer charity that finds itself unwittingly invested in tobacco stocks, but there are countless other ways in which an organisation can place its hard-earned funds in areas that contradict everything its mission stands for, and it is vital to think about these before you start choosing investments.

The choice is yours

Even if you give them clear guidelines, an advisor will not come up with a magic solution for your investment needs. The final decision will always be down to the trustees. “We have never said to a client you must go to this investment manager,” says Baker Tilly’s Hart. “We put in front of them a shortlist so they can make an informed decision.”

If the choices you are given are not clear, if you do not think they are right or you simply do not understand fully what your options are, then do not be afraid to ask questions.

“A lot of charities do not feel confident challenging a financial advisor,” says CAF’s Green. “But what charities should do is thoroughly question their advisor to the point where they are happy. If you don’t agree or it is not clear then ask questions.”

There is far too much jargon and opaque language flying about in the financial services industry, but a true expert should be able to explain your options to you in a clear and easy-to-understand manner.

“A poor explanation often means the person does not really know what they are talking about,” warns Bevan. “Trustees should keep asking questions and if they do not understand something they should not go along with it.”

Finally, do not feel you need to stay with the same advisor forever. You and your advisor should review your investments regularly to make sure you are getting what you need from them. But you should apply the same tactics to your financial advisor. It’s not all about investment performance – if the markets are rocky then any advisor may struggle to give the perfect results.

But reviewing a financial advisor every two to three years should give the board a good idea of how well, or otherwise, they are meeting your organisation’s requirements. If things are not working out, a charity should not be afraid of getting a second opinion or taking its business elsewhere.

The pressure to do the very best by both donors and beneficiaries is intense, but by choosing the right advisor, and working with them in the most effective way possible, you should get the support you need in making the right financial decisions.

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