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Information & communications technology supplement:
Streaming ahead


 
Using short films to highlight the work of your organisation, and streaming those films from your website, is proving an excellent means of increasing support and awareness; and it doesn’t have to cost the earth, finds David Adams
 
We all remember the old saying about a single picture being worth a thousand words, and everyone knows how powerful a tool to inspire activism moving pictures can be: Cathy Come Home inspiring the launch of Shelter and Michael Burke’s 1984 BBC TV reports from the Ethiopian Famine being among the best-known examples.

Charities also now have the option of using their websites as a platform from which to stream arresting video content; while technical advances mean filming, editing and streaming films online are all no longer so difficult or expensive as in the past. But film is still a relatively resource and cost-intensive media, so how do you get the most out of it?

Unicef is one of the larger charities to have invested in filmmaking. In 2004, More Precious Than Gold was made as part of a campaign against child exploitation. Unicef worked with Century Films on a three minute film based on a poem by Simon Armitage that compared the trafficking of children to the sale of fruit. The poem was read by Unicef ambassador Robbie Williams.

As Unicef spokesperson Sarah Epstein explains, it was made with online audiences in mind, but was also shown by independent cinemas, and at music festivals and gigs. “We did it to reach a new, younger audience, new potential donors and campaigners, through a different mechanism from the usual mailshots and news coverage,” says Epstein.

Unicef’s website now has a link to a new film, again based on a Simon Armitage poem. The Gift, narrated by Gwyneth Paltrow, is about the unwanted ‘gift’ of HIV passed on by infected pregnant women to their children. It ends by asking viewers to sign a petition to the Chancellor, asking him to call on G8 leaders to provide funding that could ensure every woman in the world has access to treatment.

The charity also conducted a two-week online campaign in late February and early March using pop-up-type ads featuring celebrity supporters including Claudia Schiffer, Roger Moore, James Nesbitt and Jemima Khan to promote the film. Both films were funded by technology provider Real Networks, using money allocated specifically for film-making.

Like Unicef, Macmillan now has a library of films available on its website. According to its head of communications Marc Silverside, the first films were intended to be used primarily for an internal audience, but their potential to inspire and inform supporters was obvious.

“We thought we could use these with our supporters too, because they show where their money goes,” says Silverside. “If people appreciate what we do they’re more inclined to support us.” This year Macmillan is planning its first pure fundraising film, as part of a campaign to increase legacy donations.

Problems and solutions

There have been no serious problems to overcome in getting the films online, although a new server was required to stream them when they first went onto the website in 2005. Instead, the biggest issues have been connected to data protection, copyright, and getting permission from the individuals featured in the films to put those sections of the films online.

Water Aid’s multimedia officer, Beth Jepson, now in her second year in post, was appointed as part of a strategy that included purchasing camera equipment and edit suite technology for in-house film production. Water Aid now produces a range of video material aimed at different audiences, including a set of ‘virals’ (advertisements) which it ran on YouTube in 2007 to highlight the international sanitation crisis.

Water Aid’s very short films each appear to show a traffic warden, a businessman, a well-heeled shopper and a dog walker crouching down to defecate in public. Some readers may feel this sounds somewhat puerile, but they are intended to draw attention to the fact that 40 per cent of the world’s population do not have access to a toilet, and that thousands die each year because of a lack of sanitation.

“[We] had been talking to journalists about the sanitation issue for a long time without getting much coverage,” says Jepson. “As soon as we put those virals online we got a reaction; 61,000 people have watched those videos now.”

Water Aid also worked with the London creative agency Bio Media to produce an animated film for the End Water Poverty website, The Stink Goes On, which highlights the fact that 150 years after London’s Great Stink forced Parliament to authorise the building of adequate sewers, more than a billion people in the developing world still have no access to a clean water supply.

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A question of size

Visitors to the website of ARCOS (the Association for Rehabilitation of Communication and Oral Skills) a small charity with ten members of staff which provides services to people with communication and eating difficulties, can see a short film about its work produced for the charity by production company Just Film.

ARCOS director Kay Coombes says that raising the funds to make this, and an earlier film, were much more difficult and time-consuming than the production process. As at Macmillan, the biggest problem to overcome when putting the films online was maintaining the confidentiality and privacy of the people shown undergoing treatment.

“Many of the people who come to us for help, to donate, or to volunteer do so because they’ve been browsing the web and have come across the film,” she says.

Many smaller charities will still be concerned by the question of cost, particularly as only a few could afford to invest in in-house editing and production equipment. But there are now a number of film production companies that specialise in work for third sector organisations, while others will work for charities at reduced rates or pro bono.

The Just Film rate card lists prices of £650 per day or £2,500 per week for shooting the film and £500 per day or £2,000 per week for editing. Registered charities get an automatic 20 per cent discount and there is no VAT to pay. An 18 minute film like the one produced for ARCOS cost the charity around £15,000. Shorter, less complex films can be made for less: Silverside says the average three to four minute video made for Macmillan costs about £1,000 to £1,200.

For Coombes, the most important benefits of working with Just Film were that the end result looks so professional, and the approach taken by director Chris Pettit. “I’ve talked to a few people [working for other charities] who feel we were luckier than they’ve been,” she says. “Chris spends time with you working out what you want to do and will then come back to make sure you’re happy. We are a very sophisticated society in this country when it comes to images, so you’ve got to have something that looks good.”

Yet there are also examples of small charities that benefit from taking a DIY approach to film-making. Dee’s Abled Children, which supports projects helping disabled children and young adults in Sri Lanka, was only registered as a charity last August. Its founder and chairperson, Daynore Cameron, and her daughter Emma Armitage were so moved by the plight of the victims of the 2004 Boxing Day Tsunami that they travelled to Sri Lanka to help the relief effort.

While there, they discovered the extent to which disabled people and children are excluded from mainstream Sri Lankan society, and decided they had to do something to help. “It was such a life-changing experience that I came home, started fundraising and wound up my therapy business,” Cameron explains. (She had been a professional counsellor.)

Armitage had shot some footage on a camcorder while in Sri Lanka, and it was decided that this should form the basis of a short film about the charity’s work. They bought some editing software from PC World, then Armitage set to work teaching herself how to use the technology and edited more than three and a half hours of film. After many weeks of work she produced a 13 minute film. A DVD company then produced multiple copies to send to funders and donors.

“It was a way of registering our work and promoting it when we sent out applications for funding,” says Cameron. “Then, when we developed the website we though it would be a good idea to have it on there.” She says the fact that it is obviously not a professionally produced film has not been a problem. “A lot of people have said the fact that it is homemade shows that this is not a big organisation with lots of funds.” The charity is making a new film to update the story of its progress since 2005.

Larger charities looking to stream large quantities of films from a website may wish to consider using a third party company to host the films and provide the streaming service from the website, as this prevents a large number of people watching the video material slowing down the central website server.

Water Aid takes this approach, with a third party company, StreamCity, hosting the video streaming, and providing web-based software which enables Water Aid to encode videos produced in MPEG, AVI or DVD format and turn them into Flash format. The videos are then presented to website visitors in a player branded in the Water Aid house style.

“Usually it’s the best way to capture the essence of Water Aid’s work, the most effective way of giving local people a voice,” says Beth Jepson. “I can talk about the numbers of people who don’t have clean sanitation until I’m blue in the face, but if I put a camera on those people themselves and let them tell you then that’s much more effective.”


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