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HelpAge International is a global network of not-for-profit organisations with a mission to work with, and for, disadvantaged older people worldwide to achieve a lasting improvement in the quality of their lives. It does this by supporting practical programmes, giving a voice to older people, and influencing policy at local, national and international levels. The judges were impressed by the use of new technology to reach disparate groups with low access to information. They have also shown an understanding of and have successfully deployed technology that ‘includes’.